Frequently Asked Questions
Everything you need to know about your gear and our service.
How do I determine the correct size for my leather jacket?
We recommend measuring your chest and waist while wearing the layers you plan to use under your jacket. Please refer to our detailed Size Guide on each product page to find your perfect fit.
What is your return and exchange policy?
We offer a 30-day return and exchange policy for all unworn items in their original packaging. Please note that custom-made items are final sale and cannot be returned.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Do your products come with a warranty?
Yes, First MFG Co. provides a limited lifetime warranty on all leather garments covering manufacturing defects in materials and workmanship.
How should I clean and maintain my leather gear?
To preserve the quality of your leather, avoid direct heat and moisture. Use a specialized leather cleaner and conditioner every 6 months to keep the hide supple and prevent cracking.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times vary by country and will be calculated at checkout. Please note that customers are responsible for any local customs duties.